eProcurement & Procure-to-Pay Resources

Jack Mulloy

Recent Posts

eProcurement - Take back control

Posted by Jack Mulloy on September 17, 2019 at 1:30 PM
Procurement teams everywhere should read (and reread) the front page article in today’s WSJ, entitled “Amazon Changed Search Algorithm in Ways That Boost Its Own Products”. The article discusses how Amazon “has adjusted its product search system to more prominently feature listings that are more profitable (for Amazon)” by “ranking listings so that instead of showing customers the most-relevant...
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The Changing Metrics of Modern eProcurement

Posted by Jack Mulloy on February 14, 2018 at 10:11 AM
In our last 2 posts, we discussed the evolution of eProcurement, learning from B2C and how eProcurement must adapt. This evolution means a change to the measurements that define the impact of procurement to the organization. 
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Modern eProcurement: Search - Buy - Pay

Posted by Jack Mulloy on February 7, 2018 at 10:30 AM
In our last blog post, we talked about the different areas of the B2C buying experience that corporate Procurement should be applying to their B2B purchases. For Procurement to achieve the engagement that B2C e-commerce has achieved, they need to re-think their eProcurement technologies. Whether it is a retail purchase, search for a holiday rental, or a plumber or carpenter, consumers enter these...
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What Corporate Procurement can Learn from the B2C Buying Experience

Posted by Jack Mulloy on January 31, 2018 at 10:02 AM
The gap between “Buying at Home” vs “Buying at Work” has never been larger than it is today. Anyone who has to buy things on behalf of their company -- which today is a growing number of non-procurement users -- knows that buying at work is far more complicated than making an online purchase at home. It's cumbersome to find the right item. Often the exercise ends up at the supplier's website. The...
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2017 Trend: Millennials Are Redefining Your Software Usability Requirements For The Supply Chain.

Posted by Jack Mulloy on December 9, 2016 at 11:12 AM
We live in a time of enormous change for Supply Chains. In the last decade, we have seen massive technology shifts that have disrupted industries and redefined competitive market boundaries. While much of the focus on these shifts has largely centered around the move to cloud and the advancements being made in cognitive computing, there is one massive shift underway across the Supply Chain that,...
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The Foundation of a Successful Dynamic Discounting Program: Part 2

Posted by Jack Mulloy on March 16, 2016 at 1:18 PM
In Part 1 of this series, we explored why companies are gravitating towards dynamic discounting initiatives. In this post, I’ll talk about the key ingredients to a successful dynamic discounting program. Let’s start with the supplier and work our way to the enterprise. 1. Suppliers First, suppliers need to be educated on the options and benefits of taking early payment. Second, suppliers need an...
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How to Successfully Optimize Supply Chain Finance: Part 1

Posted by Jack Mulloy on March 10, 2016 at 2:07 PM
I’ve spent 20+ years in the enterprise procurement space, so I’ve encountered all types of spend management initiatives that span from spend analytics, strategic sourcing, category management, contract lifecycle management, eProcurement, accounts payable (AP) automation, and supply chain finance, among others. Of course, a business case or ROI model surrounds nearly all spend management related...
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How To Identify Next-Generation eProcurement Software: 5 Features

Posted by Jack Mulloy on February 11, 2016 at 11:21 AM
 Jeff Bezos (@JeffBezos) set the bar for user experience. Everyone’s talking about the Amazon experience, from retail to customer support and even to procurement. In the age of the customer, it’s critical that large enterprises consumerize the Procure-to-Pay process. But, how can procurement teams make the transformation, without destroying user adoption and supplier participation (the crux of...
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The ‘Field of Dreams’ for eProcurement: Part 2

Posted by Jack Mulloy on February 3, 2016 at 2:01 PM
Welcome back! Just joining? Click here to read Part 1 of this series. Since the birth of enterprise eProcurement, ‘browse’ functionality has been the sole focus of eProcurement product managers. The lack of ‘feature focus’ on search is by design and for very good reason. Why?  Because search is impossible if the catalog content you are attempting to search is not searchable. On average, 90% of...
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The 'Field of Dreams' for eProcurement: Part 1

Posted by Jack Mulloy on February 3, 2016 at 1:59 PM
If they find it, they will buy it. But will they find it? In the movie Field of Dreams, Ray Kinsella hears a voice whispering, “If you build it, they will come.” If you’re new to the movie or simply need a refresher; Ray builds a baseball diamond that every young (and old) ballplayer dreams about. To Ray’s delight, famous baseball players from the past come to the field and play games on this...
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