Enterprise procure-to-pay technologies offer significant value to procurement organizations, but often fall short delivering a simple, user-friendly buying experience for casual users. Leading businesses have realized this limitation and looked to marketplace technologies such as BuyerQuest for a seamlessly integrated, B2C-like interface for purchasing. With little to no training, a casual user can begin the requisition process in the P2P system, then move into BuyerQuest Marketplace to complete the transaction. In addition, BuyerQuest requires a minimal support staff versus more complex, IT-intensive technologies.
A sample workflow would include the following steps:
Creating the Requisition in the Existing Procure to Pay System
The requisition starts in the ERP, P2P or catalog management tool. Typical details are entered into the requisition to kick off the process.
Moving from the Requisition System into BuyerQuest Marketplace
From the requisition system, the user goes out to BuyerQuest Marketplace to search and select for the products needed. The BuyerQuest Marketplace replaces the various other methods (punchout, etc) used, and offers a single location to find approved products. For many companies, this includes direct and indirect materials.
Searching for and Selecting Products
Within BuyerQuest Marketplace, the various supplier catalogs are hosted and maintained. A user-friendly interface makes it easy for suppliers to manage and update their specific product catalog. Users arrive at a homepage that can be customized by the user role. From the home page, users have the flexibility to search for the product they are looking for. Based on their user role, they will only see relevant, and approved results. Businesses can also customize the home page to speed the purchasing process for more frequently purchased items.
Below is an example of a common search, for office copy paper, and adding it to the buyer's cart.
Reviewing the Shopping Cart and Returning to the Procure-to-Pay System
Much like a typical business to consumer website, once the item is found and quantity selected, the user adds it to their cart. Based on their need, the user can continue “shopping” for additional items as needed. Once the shipping cart is completed, the user has the ability to review the selected items, make any edits or updates to quantity, When the user is comfortable with their selections, they “checkout” and transfer the contents of their cart back to the enterprise system.
Below, the shopper adds more items to their cart, reviews the cart, adds a title to their requisition and gets ready to submit for approval.
Continuing the Purchasing Process
The products or materials from the shopping cart are now added to the original requisition. The user, returning to the requisition screen in the ERP, MRP or P2P, can continue processing the order request. This may be as simple as selecting “route for approval”. The controls and workflows created as part of the approval process will be managed with the ERP, MRP or P2P system, ensuring internal purchasing compliance. With control of the products displayed in the BuyerQuest Marketplace, the Procurement team can be confident that the items purchased are on-contract, increasing the negotiated savings for the business.
BuyerQuest Marketplace offers a simple solution to the complexities of business to business purchasing across a distributed environment. Learn how BuyerQuest's Marketplace can improve your purchasing and calculate your possible ROI (you can evendownload a personal business case as well.)