eProcurement & Procure-to-Pay Resources

Recent Posts

Treating your Internal Buyers as Customers to Drive User Adoption

Posted by BuyerQuest on May 7, 2021 at 2:45 PM
Purchasing is no longer a centralized process involving a team of buyers.  Everyone is a potential buyer at a company.  Whether it is purchasing Marketing services, buying a replacement part for a piece of machinery, or procuring a corporate laptop for a new employee, buying happens throughout the organization.  
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Gartner: 4 Tactics Procurement Can Use to Sustain Influence as Economic Conditions Improve

Posted by BuyerQuest on April 8, 2021 at 9:45 AM
Businesses are continuously measuring their operational efficiency against market and supply uncertainty as the pandemic continues. Procurement organizations have taken the lead over the last year as the corporate focus has been on managing costs and ensuring continuous supply. Historically, as conditions improve, and corporate focus turns toward different goals, procurement’s level of influence...
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5 Signs that it’s Time to Implement B2C-like Procurement Technology

Posted by BuyerQuest on April 1, 2021 at 1:30 PM
As businesses return to a form of normal operations, executive teams are reviewing the last 12 months to understand what went well and where opportunities for improvement may lie. Technology played a critical role for most corporations, as they moved away from offices to home-based operations. Technology will play a critical role moving forward as these companies adapt to the changing environment.
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Challenges of Procurement Across Regions and Geographies

Posted by BuyerQuest on March 24, 2021 at 9:00 AM
The recent pandemic has driven more businesses away from a central HQ model to a more distributed environment with a remote workforce. These businesses join industries that have historically been geographically dispersed. Multinational corporations, franchises, and other business types have to manage geographically diverse business units. For example, according to Statistica, there are over...
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The Importance of Customer Support (Part Two)

Posted by BuyerQuest on March 17, 2021 at 9:00 AM
We recently took the time to meet with Kashif Choudhary, Director of Client Success at BuyerQuest, about the trends and challenges of customer support. Kashif shared his experience drawn from years in the software technology industry.  We continued our conversation, discussing BuyerQuest’s unique approach and philosophy towards customer support.
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Scaling Procure-to-Pay Best Practices

Posted by BuyerQuest on March 10, 2021 at 9:00 AM
ProcureCon recently hosted their Indirect Virtual event. The 2-day online forum included industry luminaries from a variety of companies discussing topics around the broad topics of “Building Sustainability into the Core Mission of the Procurement Organization” and “Scaling Best-Practices with the Right Strategy and Architecture”. During the 2nd day of the event, Josh Volchko, Sr. Solutions...
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The Importance of Customer Support (Part One)

Posted by BuyerQuest on February 24, 2021 at 9:00 AM
For many companies, particularly software companies, customer support has been an afterthought.  With the primary focus of driving sales and revenue, most software providers overlook the opportunities and financial impact that a strong support organization delivers through customer satisfaction and retention.   Recently, we had the opportunity to chat with Kashif Choudhary, Director of Client...
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The ODP Corporation Accelerates Digital Transformation with the Acquisition of BuyerQuest Holdings, Inc., a Recognized Leader in Procure-to-Pay Software

Posted by BuyerQuest on February 18, 2021 at 8:28 AM
Acquisition Accelerates ODP’s Technology Development Enhancing its B2B Platform Capabilities and Customer Experience
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Procurement Technology a Critical Driver in 2021 - Ardent Partners Research

Posted by BuyerQuest on February 10, 2021 at 9:00 AM
Ardent Partners recently released their “Procurement 2021: BIG Trends and Predictions”.  This is a must-read for any procurement executive.  The report analyzes current trends and offers predictions for the upcoming year.  The thorough analysis is driven from data uncovered by Ardent Partners research and briefings from various players in the procurement arena. The report delves into the impacts...
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BuyerQuest Marketplace In Action

Posted by BuyerQuest on February 3, 2021 at 9:00 AM
Enterprise procure-to-pay technologies offer significant value to procurement organizations, but often fall short delivering a simple, user-friendly buying experience for casual users.  Leading businesses have realized this limitation and looked to marketplace technologies such as BuyerQuest for a seamlessly integrated, B2C-like interface for purchasing.  With little to no training, a casual user...
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